Refund policy
Return & Refund Policy
Last updated: August 9, 2026
All Sales Are Final
Due to the personal-use and hygienic nature of press-on nails, all sales are final. We do not accept returns or exchanges for:
• Change of mind
• Incorrect fit or sizing
• Personal preference
• Used, opened, applied, or altered products
• Sale or promotional items
• Custom-made orders
All Cheriki Nails sets are currently available in Medium only. Please review the listed nail measurements before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, incomplete, or different from what you ordered, please contact us within 7 days of delivery at CherikiNails@outlook.com.
Please include:
• Your order number
• A brief description of the issue
• Clear photos of the product and its packaging
After reviewing the issue, we will provide an appropriate replacement or refund. Please do not return an item unless we have provided return instructions.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible. We cannot guarantee changes or cancellations after an order has entered processing or has been shipped. Custom orders cannot be cancelled after production has begun.
Approved Refunds
Approved refunds will be issued to the original payment method. Processing times vary by bank or payment provider and may take 5–10 business days after the refund is issued.
Original shipping charges are non-refundable unless the issue resulted from our error or a refund is otherwise required by law.
Contact Us
For questions about your order or this policy, contact us at:
Nothing in this policy limits any rights or remedies available to you under applicable consumer protection laws.